XPAT-SOS – Instant, Expert Help with German Bureaucracy – From Real Humans - Not AI

Until today, we’ve helped over 800 expats with what Germany complicates – fast, personally, and without the bureaucracy headache. Based in Berlin – helping clients across Germany and beyond.
We have successfully supported employees from leading companies including:

How it works – Step by Step

1. Choose your service
Pick the support package that fits your situation:
› QuickHelp 30 – for fast answers via WhatsApp or email
› QuickHelp Call – for a 60-minute live session
› Crisis Premium – for complex or urgent cases2. Pay securely online
Click “Get Started”, “Book a Call” or “Get Help Now” to complete your payment via Stripe.
We accept major cards, Apple Pay, Klarna and more.3. Share your contact details
During checkout, enter your email and mobile phone number.
That’s how we get in touch – usually within 30 to 60 minutes during business hours.4. Get contacted by an expert
You’ll receive:
› A direct WhatsApp message (or email, if preferred)
› A booking link for your personal call (QuickHelp Call)
› Crisis Premium clients are connected directly to a senior consultant5. We guide you through
Ask your questions. We explain, solve and follow up – step by step.Questions before booking?
Feel free to email us at [email protected]
or send a WhatsApp message: +49 171 1467496

Frequently Asked Questions

What happens after I book?
You'll receive an email within 15–30 minutes with either a direct WhatsApp message (for QuickHelp 30) or a booking link (for QuickHelp Call). Crisis Premium clients are contacted directly by a senior consultant.Can I cancel or get a refund?
Yes – if you contact us before your consultation starts, we’ll cancel and refund the full amount. After a session has begun, refunds are not possible.When are you available?
We typically respond between 9:00–18:00 CET (Berlin time), Monday to Friday. In urgent cases, we aim to respond within 30–60 minutes.Do I need to prepare anything?
No preparation is required. But if you have relevant documents (visa notices, registration letters etc.), keep them handy so we can help more efficiently.Can I book from abroad?
Yes. We work with expats worldwide – all services are fully remote and available from anywhere.What if I prefer email over WhatsApp?
No problem. Simply reply to our confirmation email and let us know – we’ll move the conversation to your preferred channel.